Privacy Policy
Last Updated: October 2026
1. Introduction
Batter Up Bakery & Coffee Shop ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place order inquiries over the phone or in person, or subscribe to SMS/text messaging notifications regarding cake pickups, order updates, or promotions.
2. Mobile Information & SMS Privacy (A2P 10DLC Compliance)
Batter Up Bakery strictly complies with A2P 10DLC guidelines regarding mobile opt-in data:
- No Sharing with Third Parties: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- Exclusion of Opt-In Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties under any circumstances.
- Purpose of SMS Communications: If you provide your phone number, text messages sent from Batter Up Bakery are strictly limited to customer service, cake pickup reminders, order status alerts, or promotional alerts if explicitly opted-in.
- Opt-Out Instructions: You may opt out of SMS communications at any time by replying "STOP" to any text message or by contacting us at (951) 677-4555. Reply "HELP" for assistance. Message and data rates may apply.
3. Information We Collect
We may collect personal details such as your name, phone number, and email address when you call us, visit our location, or place custom cake orders.
4. How We Use Your Information
We use your information exclusively to:
- Fulfill and coordinate your custom cake and dessert orders.
- Provide order status updates and pickup notifications via SMS or phone call.
- Respond to customer service inquiries and support requests.
- Maintain compliance with local, state, and federal laws.
5. Security of Your Information
We maintain appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration.
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Batter Up Bakery & Coffee Shop
26490 YNEZ RD, Ste. K, Temecula, CA 92591
Phone: (951) 677-4555